The KPD Difference

Why do so many businesses and families choose KPD over
other agencies?

Our People — All KPD agents are specialized in their field of insurance and are supported by an array of experienced, knowledgeable staff dedicated to our mission of providing the best possible insurance solutions. Over the years, we have attracted the highest quality individuals and many have been with us for most of their careers. We believe in constant learning as the foundation of our ability to deliver innovative and industry-leading insurance solutions.

Our Service — Customer service is the only way to differentiate insurance agencies. Extraordinary customer service has been the cornerstone of KPD since its beginning in 1979. Ask our clients why they choose KPD and service will be the answer.

Account Management — Our clients appreciate the value of comprehensive account management services.

Our services include:

Reviewing your insurance contracts
Quality control or carrier results policies
Organizing policies for efficient reference
Summarizing coverage and terms for your review to you
Explaining your insurance program to your specifications
Updating/Coordinating insured values vs. appraised values
Reviewing your auto and mobile equipment schedules
Reviewing and issuing necessary certificates
Help reviewing certificates received from suppliers
Providing prompt, accurate policy service
Reviewing motor vehicle records
Acting as a resource to our clients
Helping you to develop real and personal property values
Helping you to review stock and inventory values
Help to review your leases, purchase agreements, etc

Marketing Services — We follow a comprehensive marketing program for every prospective client.

Our services include:

Evaluating carriers to determine the best match for your insurance coverage needs
Preparing and delivering professional presentations to the carriers for quotation
Reviewing the carrier quotations to determine the most comprehensive value for your dollar
Summarizing our marketing results in an easy to understand proposal of a ‘best solution’ insurance program

Risk Management — We work closely with our clients to analyze various aspects of their business in order to develop the best possible risk management program.

For example, we:

Identify the client's business or personal goals, needs, and expectations
Research and analyze potential risk and exposure to loss
Evaluate the financial risk and impact of potential loss
Determine whether the best solution is to insure, self-insure, retain, transfer, control, or to eliminate or avoid the risk exposure
Monitor, review, and discuss the results of any interim program the client may have implemented

One-Stop Insurance — Why go to one agency for business insurance, another for workers’ compensation, and yet another for personal coverages? Here at KPD, all lines are available in one place, from highly qualified specialists.

Claims Help — A policyholder realizes the value of an insurance policy only when it becomes necessary to process a claim. Our claims specialists work with you to help make sure the carrier responds quickly and fairly to your claim, and lives up to the terms of their insurance promise.

Access to Carriers — KPD represents the best insurance carriers available in the Pacific Northwest and throughout the USA. We have outstanding access to specialty solutions for unique or difficult to place businesses.